Business ProfileforBobco Plumbing, Inc.

Due to the nature of being a plumbing issue in a condo with HOA approval needed to shut off the main water to the building, I hired Bobco Plumbing THREE weeks prior to the job. Over the phone, I got an estimate for $375 to fix a water valve that leads from the building main plumbing into our unit. On the day of the scheduled service, I got a call from ******* who introduced himself as the professional plumber (I have later found out that he is the owner of the company) 20 minutes before the job is supposed to start asking for a detailed video of the problem. The tenant onsite provided him the video. ******* calls back 5 minutes later and gives me a quote of $3450 (for the valve and a leaky shower + spout issue). I asked him--forget the shower, how much for just the valve repair--for which he quoted me $1650. I asked him why so much for a quoted $375 valve repair, and he responded that I called a professional plumber and he'll get the job done right. I asked him for an explanation of why the difference in price. No justified answer. He then said that he had to make a hole in the wall to replace the valve. I said ok, will you patch hole. He said no. He then told me to shop around and that he will hang up on me now. I asked again for an explanation for the scope of work--and he couldn't because it was a pretty simple job. He seemed annoyed with me and said he would hang up and he did.I felt flabbergasted as I had made arrangements to get HOA approval for water shut off that day and hiring another company would delay everything. I called ******* back and tried to ask again for an explanation and he said he didn't want to go through this again, take it or he would hang up. I felt like his business practice was to put my back against the wall, knowing I'm dealing with the **** etc. Felt taken advantage of. His attitude was **** and condescending and a follow up the next day was the same. They hurriedly tried to get my credit card number and that was it.