ComplaintsforA2Z Evaluations, LLC
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Complaint Details
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Initial Complaint
09/18/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Date of the transaction: September 9 Amount paid: $255 Order number: ***** What the business committed to provide: Degree evaluation services Nature of the dispute: I have made multiple attempts to contact the business through phone calls and emails, but have not received any response. As a result, I do not feel comfortable sending my only original credential to them.Resolution attempts by the business: The business has not responded to any of my communications.Request: I am requesting a refund since no services have been provided.Business response
09/20/2024
Dear *************, your evaluation has been pending, because you have not yet submitted the required official documentation. Per your request, the amount of $255.00 (Order No. *****) will be refunded to your credit card within the next 24 hours. Sincerely, *******************************************Customer response
09/20/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.