ComplaintsforBCS Tax, Inc.
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired *******************************, BCS Tax, to prepare my taxes for the year 2021. I informed ***** that a I am going through finalizing my late mother's trust and a building in the trust will be sold. This building was sold in 2020 and the proceeds will be split 50/50 between a sibling and I. Before April 15, 2021, I asked ***** to file an extension which he did. However, ***** failed to inform me to pay taxes owed in capital gain to due the sold building. The **1 was not emailed to me until August 2020, however, ***** should have tried to estimate how much tax I owe to avoid penalties and fees. The *** and FTB levied penalties and fees against me for $558 in total. I emailed ***** and asked him to remedy the situation. I asked ***** to refund me for the penalties and fees. ***** has avoided my emails and phone calls. When I finally got ***** on the phone, he yelled at me and refused to refund me. This is unprofessional and uncalled for. I have the emails documenting this interaction.Amount paid to BCS Tax for services rendered: $375 - 10/2022 Amount paid to FTB: $472.10 - 11/2022 Amount paid to ***: $85.85 - 12/2022 At the very least, refund $375 since ***** did not prepare my taxes correctly
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.