ComplaintsforDelta Vinyl Design
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired him to install a fiberglass pool. He gave me a list of all the equipment I was buying, and he delivered all but 3 of the items. He did deliver the pool. He suggested I use a landscaper contractor he likes to work with. He said he didn't want to deal with the dirt, he turned over to him all the work to prepare the site for the pool and landscaping. I checked his design and price and I agreed. We agreed on a price for the pool equipment and landscaping. The problem is, once the pool was in the ground, he neglected to do the plumbing on the pool to connect it with the equipment on the side of the house. The pool is no good without the plumbing. He said the landscaper should do it and the landscaper said he can't because he doesn't have a pool license. I paid a price to have everything done. Now I have to hire a pool person to do the plumbing, which, I already paid for. ******************* says he just sales parts. That is not what he led me to believe from the beginning. He led me to believe he will install all things concerning the pool. He took advantage of my ignorance of what all needs to be done. He will not pay to have the pool plumbed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.