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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Hello, I gave a downpayment for a website page of $150 dollars to see pretty much a template of what a business page would like. There person of interest *********************** of Binary Web Studis also located at *******************************************. ***** then requested $710 to provide a url, hosting & website and would be built within a week. Mind you two weeks had went by no calls, no texts, nothing. I then argue with my bank how I did not receive any service from ***** or materials for money taken. I then call ****************************** declines that he does not owe me anything & will not be providing me with any of items paid. I am now left with $910 stolen. Would like to be in contact with someone as this company completely stole my ************* is a review already on the page stating they stole $800 dollars from them as well. Please do your research as I am trying to get my refund from this company for straight burglary.Business response
07/09/2024
I am attaching a case study of this project. Kindly go through the document, we tried our best to reach a mutual understanding with the client even though the client was not eligible for a refund ( the reason is in the case study ). We also sent this same case study to the bank when the client disputed his payment with their bank and the bank gave a resolution in our favor. After this, the client left a review on our BBB profile.Initial Complaint
03/12/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I, ********************* paid $800.00 to Binary Web Studios to ************************* and *********************** for a web page that I am not pleased with. I would like to be reimbursed. They refuse to cancel the web page that they didn't complete. I don't want to further do business with them because they started adding on more funds that wasn't mentioned at the beginning of the project. The guys mentioned above were very pushy and very fast talking to get your money. Also, I would like to warn anyone that is contemplating on doing business with this company to be on high alert.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.