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Rug Service Center has 1 locations, listed below.

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    Business ProfileforRug Service Center

    Carpet and Rug Cleaners

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Encino, CA 91416-7854
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    Most Recent Customer Review

    Auvid M

    1 star

    12/27/2023

    Do not use this business for their services, they will ruin your rugs. First time using this business, will NEVER use again. We had five Persian rugs picked up for cleaning on 12/2/23 and they returned on 12/15/23. When I opened three of them, they all had three horizontal discolored lines on all of them. When I contacted the business and sent the pictures of the damaged rugs, they said after vacuuming the rugs, the lines will disappear. That was not the case. I contacted them again next day to let them know the discoloration is permanent and asked them to come and see it in person. **** (our contact at Rug Service Center) said he will in fact do nothing about it and he did not care. Worst customer **********************. A *****. Do not use this business, you will regret it. Rude. Unprofessional. They will ruin your rugs. One of the worse experiences I have ever had. They also are very dishonest when it comes to pricing.

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