1 Customer Reviews
Review from Miss L
1 star08/22/2023
This company is recently name changed from Pest master Services! It is a sudden change in name but the service person is still the same guy. The interaction I experienced with this guy was witnessed by an assistant manager at my residence. He was very unprofessional, rude and disrespectful. Apparently, he thought it would be appropriate to curse at me, talk down to me and would not respect my home by wearing shoe guards while conducting the service. We do not wear shoes in my home. He did an initial assessment one week prior however, when it came time to administer the service he claimed he did not bring enough chemicals to do the job. On another occasion, he claimed there was not enough space for him to get around my residence. I had to have the primary manager physically observe the space and she called the company to complain. On another occasion, he didn't spend five minutes in my residence. That session was supposed to had been supervised by a maintenance technician to ensure proper service, That person is no longer an employee. Regardless, it is my understanding the serviceman for pest control is supposed to pull out the fridge, and **************** chemicals and baits; spraying the entire perimeter of my residence. None of these things were done. I've had such bad interaction with this guy that I do not feel comfortable having him in my home. He is shady and overall a disrespectful jerk. I DO NOT RECOMMEND this company to anyone.
Habitat Protection Inc Response
08/23/2023
Hello Miss. L, I am so sorry to hear you had a bad experience with our service. This is the first time we are hearing this type of feedback so I was hoping you could provide me more information regarding your service. Can you please provide the name of the technician and your property management name? I would greatly appreciate this information so I can personally look into this and resolve this issue. Feel free to email or call me as well if you do not wish to post it here.
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