ComplaintsforBuilder Brothers
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
These people ****** and *********************** dba: Builder Brothers installed a roof on my home with shoddy and incompetent workmanship as shown by an inspection provided by *********** and they have declined to make any repairs to bring it up to code as they have stated in our contract that they would be responsible for any problems as they have laid out in our contract. They refuse to contact me after they were made aware of the problems. ****** also promised he would build a cover for my barbecue also and that was one of the reasons I hired them in the first place. I know I won't get any money out of them but I totally expect them to own up to their shoddy work and fix all the issues promptly. Another issue with these people is they have preyed on at least 3 elderly women including myself that don't have husband's or men in their life to give them a check on their workmanship. I tried to have them arrested for fraud of the elderly but was told it had to be a civil suit and we don't have the money for that especially now that we've lost so much money on this necessity.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.