ComplaintsforMorgan Mechanical
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Complaint Details
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Initial Complaint
07/24/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I have made multiple attempts to obtain a refund for my unused maintenance service of 3 years. The Owner stated over a month ago would send me a check; when I, a Consumer, pays all bills on time I expect refunds accordingly. Owners email of over a Month ago and 0 response since then to my multiple voicemails/emails/texts. The company also inconsistently scheduled the bi annual service visits; very disappointed. " I will send a check reimbursing you for 2 of the three years in the amount of $376.67 "Business response
08/16/2024
Customer was mailed check of $376.67 on 7/25/24, check cleared on 8/8/24.Customer response
08/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.