ComplaintsforWeeklyCloseouts.com
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Complaint Details
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Initial Complaint
12/06/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased a computer from this company through Overstock.com. I received a computer with an outdated operating system so it will not connect to any website that has any security of any kind. This company would have know this would not work and they sold the computer anyways. After trying to get a response for over a month and a half they finally responded to Overstock with we will not refund due to buyers remorse over thirty days. Well they are correct anyone who buys something and is sent garbage has buyers remorse and if the company refuses to respond for a month and a half it becomes over thirty days. Weekly Closeouts needs to be closed down so they can not keep stealing from people. People do not usually think that when going though a reputable company like Overstock that they will encounter scams like this.Business response
12/06/2021
We initially did not receive the messages you sent to Overstock until they contacted us about them, after we review them we noticed that the 30 day warranty is no longer valid. We will overlook this and submit a refund immediately, I sincerely apologize for any inconvenience we may have caused you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.