ComplaintsforPass2ParkIt.com
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
To whom it may concern, On 03/21/22 at 1:32 pm, I registered for visitor parking through pass2parkit.com (permit #******) for parking at ******************** located at ******************************************************************. The proof of this permit is attached to this email. At 8:04 pm later the same day, 03/21/22, I was towed. I would like to know why I was towed despite having registered my vehicle earlier the same day. Additionally, I am requesting that my towing **** to be reimbursed in full. Please reference the **** and receipt attached to this email. I contacted the property manager of *************************************************** and was told that Pass2ParkIt has no record of this permit number and was accused by both ******************** and Pass2ParkIt of producing a forgery. The proof of permit that I have provided is not a forgery. I believe that Pass2ParkIt's accusation of forgery is a way to blame the user for a technological error on ***********'s end. I would also like to note that I am not the only user that this has happened to. Based on user reviews of ***********, this happens frequently. In addition to my request for tow reimbursement, I will be reporting Pass2ParkIt to the BBB and the proper authorities.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.