Complaintsfor1Body Training Studio, LLC
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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
********************** me at least $800 of unused sessions for a $1600 deposit. He admitted he will pay me $800, and m suspicion is he will keep saying that until a person gives up. 1. Had me do an intense workout that lasted in a week long migraine that I took drugs for all week. I still came into our regular sessions.2. While DJ will claim I asked to move my sessions from Tu/thu to Tu/Friday (because I had a meeting pop up) a week in advanced, I never asked for a reschedule of a scheduled session more than 24 hours in advance. However DJ did this on numerous occassions to me with less than 24 hours notice and constantly. also, DJ was to allow me to go into the gym for "extra time" (not personal training) on Saturdays at 10AM. The first month I was with him he cancled every single Saturday with the excuses: 1. car break in 2. allergies/ cold 3. Pge shutdown 4 migraine. For an entire month I could not get in on Saturday. When I changed my time from tu/Fri (in adanvce for the following week), he used that as justification for constantly rescheduling my sessions with less than 24 hours notice. I had had enough after a rescheduled session was bumped three times (my usual tuesday session to wednesday. Then he bumped me again in favor of another client. then bumpted me to saturday. Had a bogus excuse saturday. then bumped that to sunday. then said was going to church instead. and I said please refund my money because he had bumped a session to the next week. and his whole personality changed.he tried to reconcile, and I worked out with him again then this behavior started happening again. Another employee at his other gym he had to cover for, and asked if I could do the nextday. I said I couldn't, and clearly he doesn't have enough time for his roster of clients, and so I'm out and like a refund of how ever many sessions went unused. his demeanor changed again and I was uncomfortable and found this scary.DJ, pay me the $800 you promised you'd send,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.