ComplaintsforHerc Rentals Inc
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Complaint Details
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Initial Complaint
10/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
i rented a 26k pound forklift & I asked Herc Renatls to drop it off at a location with the time. They dropped it off early & I told them it was not needed until later that day. I also told them when to pick it up which was a few hours later that same day. Three days later the forklift was still at the location they delivered it to. They also charged me over double what they quoted me. I have been in contact with them for over a month asking where the credit was & have got nothing but the run around. Hopefully someone will see this & not rent from this business. I rented this forklift on 9/26/22 & it is now 10/31/22
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.