ComplaintsforMoon Magic Co
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a pair of fry brushing gloves for $40 from Moon Magic, never received an order confirmation or follow up via email. After a couple weeks I reached out for an update or status as my account was charged just fine. The owner responded saying shed been at a funeral and that shed get to the order. I agreed to wait and wished her well. That correspondence was a month ago and I havent received any response to my emails or the product itself. She is avoiding my messages, I did turn to ******** hoping to leave a comment there that she might see it on her business page, but she did not respond.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.