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Find a Location

Classic Industries Parts & Accessories Inc has 1 locations, listed below.

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    Business ProfileforClassic Industries Parts & Accessories Inc

    Truck Bodies

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers accessories manufacturer and distributor of restoration, performance parts and accessories for 1930-2012 Classic American cars and truck services.

    Business Details

    Location of This Business
    18460 Gothard St, Huntington Beach, CA 92648-1229
    Years in Business:
    41
    Business Started:
    8/9/1983
    Business Incorporated:
    8/9/1983
    Type of Entity:
    Corporation
    Alternate Business Name
    • Classic Camaro Inc
    • Classic Industries
    • Classic Industries Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jeff M Leonard, President/CEO
    Contact Information

    Principal

    • Mr. Jeff M Leonard, President/CEO

    Customer Contact

    • Mr. Jeff M Leonard, President/CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    22 Customer Complaints

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    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark L

    1 star

    02/01/2024

    Classic Industries has unfair and suspicious business practices. They overcharge on shipping and deliberately say one of your parts is on "back order" then mysteriously ships out the day after the original parts ship at an exorbitant shipping fees. I feel this company is taking advantage of its customers through shipping "the skim" doing research I found their are other companies whit 3/4 less shipping fees buyers beware......

    Classic Industries Parts & Accessories Inc Response

    02/08/2024

    Hello ****, Were very sorry to hear that you werent satisfied with your recent experience with us. After reviewing your two orders, we found that our system estimated the freight costs very accurately and that we did not profit at all from the shipping fees. Its also worth noting that our agents advised you of the shipping costs ahead of time, and both times you agreed to them before we shipped the orders out. Your suspicion seems to be based on how quickly the backordered item became available. While we can understand some skepticism, we can assure you that it is not our practice to withhold backordered products in order to profit from shipping fees. Such a move would jeopardize the trust of the community and definitely harm the business more than it could benefit it. We do value you as a customer and wed be happy to have any agent follow up with you if youd like to discuss the situation further. Please reach out to ********************************** if you need anything.Sincerely, ************* Team

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