4 Customer Reviews
Review from Stephanie S
1 star04/07/2024
This is a scam! Do not use Mentor! They will NOT follow through to provide reduced debt or loan forgiveness.Review from Julie C
5 stars08/29/2023
I am very happy with the service Mentor USA provided. They took the time to explain everything on the phone with me and thoroughly answered all of my questions. They did everything they said they would do and I have been completely satisfied with their service since starting with Mentor USA in 2018. I definitely recommend calling them as I now have had my loans 100% discharged.Review from Elea S
5 stars06/12/2023
Mentor USA, especially ******************************* rocks. They helped my huge parent loan get completely discharged. I wasnt even aware of the new rules on ************** Loan Forgiveness until ******* sent me an application form to complete and he helped me submit it to the proper department. He did not stop there, he made sure that my balance shows 0 on both the Mohela and the ********** of ********* websites. He checked both websites every week and the minute they both showed 0 balance, he notified me. This business is great and I will recommend them to my friends and family who may have a similar situation I was in. I thought I will never live to see 0 on my parent loan balance and I thought PSLF was too good to be true. Thank you, Mentor USA. Thank you, *******.Review from Ashley H
5 stars07/08/2022
Anybody who has ever had to reach out to a loan processing/servicing company to require financial assistance knows this journey to be the most dreadful, tedious task out of every step needed to obtain funds and/or financial freedom. However, the staff here are phenomenal employees! I've been working with ******** for several years and now with ******* this past year. They never once misinformed me or left me feeling confused and frustrated. Both did all the work for me and yet took as much time as I needed in order to make sure they addressed all my questions and concerns. I have since referred them to many other individuals over the years seeking relief from an already rigged system. They are EXACTLY what every company should strive for in regards to customer service and satisfaction. Thank you both for everything! I'm grateful for you two!
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