432 Customer Reviews
Review from Bonnie W
1 star04/11/2024
I completed all of the repairs required to receive the balance of my loan. Today I called to schedule an inspection. Now they want me to call the flooring company installers back out to complete a repair affidavit and lien waiver. The installers? Seriously? They could have told me that this would have to be done beforehand so that I could have the installers sign this paper while they were here. Ridiculous!! They think the installers have the time to "stop by" my house to do this? although I don't expect to have to borrow money to do repairs on my home again, If I do this will not be the company I will deal with. Incompetent!Review from Andree R
1 star04/05/2024
I am eligible for a reverse mortgage and I found AAG and spoke with *******************. I was warned to be careful as to which company to choose, but I heard him out completely. To sum it up, I truly felt as if I was being spoken to as if I had no brains and figures were slung at me without explanation. What stood out was that ************ proceeded to tell me that appraisals in my state were very costly and I would have to pay $570 to get an appraisal; TOTAL LIE!! I also asked to have my options explained and one thing was that my credit rating wasn't very good so he would do what he could with that issue. My credit rating is close to 800 which I discovered by going on ****** and typing in free annual credit reports. I HAVE NO DEBTS; just living expenses. This was a major disappointment to be sure. I highly recommend you don't deal with AAG or Finance of America as he so proudly proclaimed. ****************Review from Diana K
1 star10/30/2023
I think this is the worse company ever. Don't deal with these people. They have been an absolute nightmare to me. Terrible company that did me horrible.Review from Michael M
1 star06/29/2023
DO NOT DO BUSINESS WITH THIS COMPANY _ THEY DON'T PAY THEIR BILLS!! WAITING OVER 90 DAYS NOW AND COUNTING ! MAKE SURE TO GET PAID UP IF YOU'RE A VENDOR OR CONTRACTOR,Review from Bridget H
1 star12/09/2022
I continuously ask these people to stop contacting me, but they must honestly believe when you reach a certain age, you are either demented or senile. I've called them several times, I returned their letters with a note to remove my name and address. And low and behold, another letter. It could be six months to a year in between letters, but that doesn't matter, what the matter is, I DIDN'T FORGET. This is complete harassment. How many times do you have to tell a company NO, NO, NO? Like a hard-headed little child? I can't express how I truly feel, but these people are lying in wait, hoping if you are over a certain age, your minds will go. These people are predators. If they weren't, they would stop the harassment. But since AAG refuses to listen, like a child, every time I receive a letter, email or text from AAG, I'll make sure to post the harassment I'm receiving from the ****** ** division to BBB, FTC and other organizations. Signed, Thug Senior in ******, **.Review from Richard c.
5 stars10/28/2022
EXCELLENT SERVICE AND INFORMATIVE. HIGHLY RECOMMEND AAG TO OTHER PEOPLE IN NEED OF THIS SERVICE.Review from Sharon W.
5 stars10/28/2022
Very reliable and thorough explanations to questions. I am very glad I found AAGReview from Judith B
5 stars10/28/2022
Brand new experience for me at this time of life. Pretty coolReview from Kathleen F.
5 stars10/28/2022
wonderful experience, I explained all that in detail in my previous review/comment.Review from Chuck
5 stars10/28/2022
Between ********************* and *********************: how could we go wrong!! It was a worthwhile and rewarding experience!!She was totally devoted to providing outstanding customer service!!
Customer Review Rating
Average of 432 Customer Reviews
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