61 Customer Reviews
Review from Cruz R
1 star10/08/2024
I bought a support belt and it took over one month. I contacted them over and over and Senior would not contact me. I will never order.Review from amir y
1 star10/06/2024
after reading the warranty page says 30 days money back I figured I have nothing to lose, but after discussing it with my dentist a reading up more on it I realized they had another page on the warranty that says if you don't accept the package which we all know doesn't require stocking fee because you simply change the shipping label and put another label on it. they will charge return shipping and up to 45% restocking fee. so I called maybe an hour after ordering it they would not cancel. they said just refuse delivery. which they still charged me $44 and some cents. after I was promised a full refund. To put such a thing in your warranty on a separate page where it can not be easily found to refuse delivery and still get charged 45% restocking and the shipping fee is a sign that they are expecting that and are covering themselves to the teeth. the reviews are not all good there are some pissed-off customers in there and I bet the satisfied ones are made-up reviews. I bet my life on it. A total scamReview from Sally K
1 star10/04/2024
I ordered a replacement remote from Senior.com on 9/21/24. They said 2-3 business day delivery. Today (10/4/24) I still do not have the remote, Item name was a Golden Technologies Remote for Lift Chairs with Twilight - Comfort Zone 5-Order placed: 9/21/2024, 2:11:41 PM I kept inquiring and got no answers. I ordered a new one today from another vendor and cancelled the remote from Senior.com. I'm very bitter now. I would rate them ZERO if that was an option.Review from Gayle D
5 stars09/09/2024
I was very happy with the company and product. My order was processed quickly and delivered within 6 days. I would not hesitate to buy from this company again.Review from Darletha T
5 stars08/27/2024
I purchased a new rollator. I wanted a particular one. I was having trouble finding. Senior.com had it. I'm thrilled. It is on the way to me free shipping. So happy to work with them.Review from Maureen K
5 stars08/21/2024
I wanted to purchase a lumbar support pillow, and I saw one I liked on the Senior web page. Another company offered a lower price, and I clicked on an online chat to see if Senior could match it. I reached *****, who checked the other company's web site but since the photo on the other web page wasn't identical to the photo on Senior's, ***** had to do some research to ensure the items were the same. He said it might take as long as 24 hours, but he would try to expedite the process. He called me back in less than an hour with the good news. He let me know that Senior would indeed match the lower price, and he completed my purchase. I am so pleased with *****'s diligence and persistence, making sure that I could get the lower price. He was courteous, professional, efficient and so helpful. Excellent service, and a great price for the exact item I wanted.Review from Jon G
5 stars07/14/2024
I had to cancel an order and the person I communicated with handled the process without issue.Review from Rebecca T
5 stars07/06/2024
Great service and the teeth are fine.... Would recommend to any one needing false teeth...Review from Lewis B
5 stars07/05/2024
All went well as the person I talked with knew all the answers to my questions andwas able to complete my order very quickly. Good service. *************************Review from Maria Eugenia P
5 stars06/07/2024
*** was very Helpful and detailed with my request. She gave the steps for the Return of the Rolletor, the time involved and sent a return label to my email. Also she talked about the possibility of an exchange for similar model in other color or selecting another model. THANKS SO MUCH ***!
Customer Review Rating
Average of 61 Customer Reviews
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