ComplaintsforSL Account Management
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Complaint Details
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Initial Complaint
09/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was contacted by ******* offering a student loan consolidation program that would "help me" with my current student loans; by paying a percentage. I made several payments towards the **** information they had provided and even submitted my personal information to them. To at the end realize it was a scam.Initial Complaint
04/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In 2019 I was scammed by SL Account Managment. I was told that I qualified for a fasters PSLF and that I could get my payments down to zero and they would still count towards my PSLF. Instead, they sold the acct to Nelnet and charged me several hundres dollars. They also told me I was in repayment when they had filed a forberance without my knowledge or consent. Now that I am eligable for PSLF, I have found out that I have been defrauded by SL Account managment and I am years behind on my PSLF.Initial Complaint
03/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
********** sent me emails and called me to consolidate my student loans and my daughter's. It wasn't until last month when I received a letter from **** of ********* that my loans would be starting to be due in May 2022. I have been getting money withdrawn from my account. I found out that this company has been scamming and changing their phone numbers, none of the money I paid will/was applied to loans.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.