ComplaintsforDental 2000
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Complaint Details
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Initial Complaint
04/03/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My name is Roman ****** I referred my daughter to Dental 2000 and Dr. ********************* I used this office for my 7 implants from 2015-2019. In the beginning of the March 2022, my daughter found Groupon Deal for Dental 2000 for 1 implant with abutment and crown for $1,499(regular price $3,499). I called office to inquiry about Groupon deal and to schedule appointment for my daughter. I was advised not to purchase Groupon Deal because office prefer not to share profit with Groupon.After waiting for almost an hour my daughter spent with Dr. ******************** 5-7 min and then Treatment ****************** started intense selling.She did not want to honor Groupon deal. She told that her price of $3600 better than $1600. Than she added another line item Sinus *ift priced $1500. When I talked with her on a phone she lied to me and told me that it is $3600 because Sinus *ift added to $1600 (still incorrect math). When I pointed that Sinus *ift another procedure that she has in her paperwork, she ignored my question. Mari * refused to provide name of Office Manager. I talked to her twice and asked for return call from Dr. ******************** and Office Manager and never received one.In conclusion: Dental 2000 committing crime by advising not to purchase Groupon and cheating other company; They provide false advertising; Coordinators like Mari * should not be allowed to work in any industry that require working with clients and she is a liar, worse than used car salesperson. I place blame on Dr. ******************** who employs such individual as Mari * and he is clearly not in the dentistry business but rather focuses on the big money cheating business. I also filed complain with Groupon and The American Dental Association
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.