ComplaintsforPhone Repair +
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Complaint Details
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Initial Complaint
07/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 24, 2022, We Went to get a phone antenna fixed. Told the people there a diagnostic had already been done and what was wrong. The tech proceeded to open the phone and broke the phone screen. Then on top of all that, they don't even have the parts to fix the phone in the first place. We aren't even from the area and have a busted phone until the parts can come in. Then they blame us for saying we wanted the phone open? Why would we say that when we told you already what the problem was?! Yes, they are willing to pay for the screen to get fixed but, did I mention, they don't have the parts for an iPhone 13? Then! They have the audacity to tell us to get ***** care and tell them the phone fell and then ***** would fix the phone...shady! So now we have to try and find somewhere local to see if they can try an fix the screen.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.