Customer ReviewsforMancini's Sleepworld

I just got a great deal from Mancinisleepworld in ******* from ****.. I'm in the process of moving and I really desperately needed a twin box spring he gave me the best deal in town you guys shop there and you get some great deals I mean it serious Truly and thank you ******

Never buy a bed at *********!! It was our first time buying a bed from a dealer. My fiance and I went in looking for a new bed to the new **** store and "**" the manager was helping **. We told Mo that we previously had an avocado green mattress, with a pillow top. I was interested in a helix mattress, after looking a while and not finding anything we really liked, ** recommended an "Aireloom" mattress, telling us it was the best mattress and also the highest price tag! He ended up talking us into getting the mattress one because he told us it came with some luxury sheets and a free luxury pillow. It sounded good to us at the moment, we went ahead and went with the Aireloom "luxury firm" and that's where our nightmare begin. Right away We had problems, our sheets were delivered with a hole, and the sheets felt very cheap! The pillows were also super tall, he never told us that if you were shorter you needed the short version of the pillow. He went ahead and reordered the new sheets and we never picked them up because they were such bad quality! We got our bed, and the first week I called Mo to tell him I was an extreme pain! He talked us into keeping it saying that the bed would get better, but it never did! I have fibromyalgia, he told my fiance he would have never sold me the bed if he knew I had fibromyalgia. After doing a lot of research I found out the bed wasn't for side sleepers, we told him we were slide sleepers! He knew what bed we had in the past the avocado and it was a pillow top, he should have been able to recommend a better bed. After complaining and demanding for an exchange, ** agreed to exchange with our original bed the avocado mattress. The day the delivery guys came to pick the bed up to do the swap, there was a ********************* from a turmeric supplement that fell on the bed! The delivery guys took a picture and refused to take the bed and do the exchange! Now I'm in excruciating pain stuck with a $6,000 bill! I'm looking for a lawyer as we speak!

Second purchase from Mancinis will be my last. The box spring that I purchased several months after the mattress purchase, did not provide the support that my prior box spring provided. Unfortunately I had them haul off my old box spring. Moreover, this Kingsdown Passions ********************** smells like a saw dust mill. I thought the odor would dissipate with time, but it has not and is making me feel ill. The online advertisement listed the box spring has a 120 day return guarantee. I called ******* about returning, but he would charge a $99.99 fee plus 5%, although their written policy states box spring return fee is $59.99. I would be happy to pay the fee in order to recap something from this purchase, but he also stated that I could not physically bring the mattress in and would be charged for a pick up. Bottom line, ******* is not standing behind its written guarantee.

I wrote an email several months ago and it was ignored. I purchased a mattress from the *****, ** location last fall and had an amazing experience with *******. Went back and spent $200 on a pillow after doing some research online-the sales rep this time was a different person and wasnt necessarily helpful. But the pillow I chose was way too big for my body size. Im sure he knew that but didnt suggest otherwise. ALL of the pillow webpages on the Mancinis say 120 night trial To my surprise when I called the very next day after trying it for one night he said no, thats not correct and theres no return on pillows despite what it says on the site. Apparently this is for mattresses only but they still post it on pillow descriptions. This is incredibly misleading and Id not have spent an entire day's pay on a pillow had I been provided accurate info This should be taken off the website if its not accurate.

It cost me $600 to return a Tempurpedic mattress, and as the other reviewers have pointed out, the company won't honor its own agreements. Do not buy a mattress there.As the manager said, he believe in "funny money". I understand the $99 return cost plus 5% penalty. But on top of that, DO NOT take the $300 in "free gifts" if there's ANY chance you might need to return the mattress. They will deduct that from what you paid too. When I got the "free gifts", I didn't know whether I'd like the pillows, so I got a written agreement that the pillows could be exchanged. When I called about it, they even told me to come into the store. Once I got there, they said they wouldn't honor the written agreement because they "meant" to say they would honor only if I kept the mattress. That's when the manager said it was "funny money" so they'd give me $10 for it. They didn't explain that over the phone; so I made the trip with the pillows for nothing. It's a sleazy place. Order direct from the ******************* and save yourself the pain.

Mancini's Sleepworld did not follow their own agreements. I do not recommend buying a bed from them. As other reviewers stated, the will not abide by their written warranty. I'm in the process of filing a case in court with both Mancini's Sleepworld and the manufacturer.