ComplaintsforLA NY Entourage MGMT
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Complaint Details
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Initial Complaint
09/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Signed 12 month contract April 22 of 2021 with Entourage. Got off to a rocky start when I was called lazy over the phone for not supposedly not sending an email with my socials listed but I had in fact sent it the same day it was requested. This caused the rest of the contract/signing to finish on the 29th of April. What came to follow was a runaround with a bullet point list of empty promises. As of now September 22 2022 not one major thing has been done for me. Two questions got answered. They advertised a whole set of items that they do in their pamphlet and yet a year later I'm still waiting on the 1st one to be done. They even admitted to not be able to do one of the things they advertised in a text message. I want a refund to get out of this. Whether I have to use a lawyer of not this is deceptive advertising and blatant lies. I would've been better off not dealing with this company at all and save myself the headache. I'm not sure what's going on with the website either the communication here is absolutely disgraceful and I wish not to deal with this any longer. Anybody could've answered my two questions with a weak answer but providing opportunity like you say you would and not doing even the minimum of what you as a company stand for is absolutely atrocious and deceptive.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.