ComplaintsforCline Agency Insurance Brokers
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Complaint Details
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Initial Complaint
11/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We live in ******* ***** *** located at **** ************* ******* ****** ** XXXXX. On September 17, 2022 there was a blockage in the 4" common area sewer pipe that services units 7, 8, 14 & 15. The pressure from the backup was so intense it blew out the seal at the base of our toilet flooding the lower bathroom/laundry room with approximately 100 gallons of sewer water. This caused damage to the vanity and all adjoining walls in the family room, kitchen and laundry/bath room. Our Neighbor in Unit # 8 sustained similar damage. I have been continuously communicating with the HOA insurance broker **** at Cline Agency Insurance Brokers. Phone XXX-XXX-XXXX Ext ** for ****. E-mail ******************** Cline brokered the property and water damage policy for the ******* ***** *** to Community Association ************ of ******** **** ****** ***** ******* at *** is the claims adjuster responsible for this claim. *** Claim # XXXXXX. Phone # XXX-XXX-XXXX Email: ********************** CAU has assigned ***** ***** & ********** to investigate the claim. The assigned investigator is at ***** ***** is *** ********** cell phone XXX-XXX-XXXX Email ************************* License: 2BXXXXX While all parties listed above have acknowledged receipt of all communications and bills for the last 2 months, there have been no payments issued to any of the vendors and all bills for the remediation, asbestos testing and abatement are being sent to collections.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.