ComplaintsforBradley Auto Tire Pros
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Complaint Details
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Initial Complaint
10/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
First visit with Bradley Auto I do not have actual date due to all receipts have the same date also on invoices. I explained to the gentleman my concern with my 2017 ***** **** Premier brakes, there was noise coming from brakes. They did a brake inspection, and their inspection revealed whole braking system need replacement brakes, rotors, calibers. I authorize to be fixed and that totaled in the amount of $583.48 next visit was not less than a year and needed brakes again and this totaled $440.91 and then not less than 1 yr brakes again they replaced brakes at no charge to me, they stated under warranty and stated they will charge me because warranty is not valid they stated only 1 time under warranty. I stated to them " this is the 3rd time i come in for brakes and spent over $1024.39 here and the warranty should be valid as you had supplied the brakes and if you're not putting on High quality brakes is your responsibility to make sure you provide good quality service". October 10th, 2024, went to another Auto Service *** ****** Tires I had a complete oil change service upon finishing the oil change they noted that my brakes have wear less than 50% remaining. This is where I needed to take action and contacted BBB. I feel I have been overcharged and deceived regarding poor quality brakes but charging for good quality brakes. I do not understand there is so many issues on replacing brakes at this Auto place. I am a senior citizen and only drive to dr. ****** market and church. The wearing of these brakes does not consist of the amount of driving ratio to brakes wearing out. I am requesting refund of the amount listed so I can pay for brakes at another facility. To go back and have Bradley Auto put brakes on can put me at risk since they do not put highest grade brakes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.