ComplaintsforGalaxy Workings Inc
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Complaint Details
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Initial Complaint
03/06/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
My son tried to purchase a stream online. It's a scam company/link and not upfront about charges.Business response
03/21/2024
Hello,
Thank you for bringing this case to our attention. We have made the efforts to locate the subscription but the details provided in the case do not show any results.
We are more than happy to assist and make sure their request is taken care of. We kindly ask if additional information could provided such as an alternative email that was used to subscribe and the date the purchase made?
Thank you.Initial Complaint
12/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Around September 4/5 2023 I noticed charges on my account from a company I have NEVER HEARD OF BEFORE they made a transactions on my account at 4:28 for ***** &1 I have not received any services from this company I sent them a email and called them when I got someone on the phone they said they were a third party company in *************** working for gaming and exercise company they wanted my card information I refuse to give it to them and the dot com site Direct Express gave me for the company is not even in ******* I want my money return to my account immediately and when I put the phone number in ****** it took me to a Scampulse with others had the same done to them.Business response
01/17/2024
Hello,
We appreciate you informing us regarding the customer's request. We have attempted to locate the membership with the details provided in the case, however, we are unable to locate any memberships.
Would you kindly provide us with the last 4 digits of the card that was billed so we could locate and refund the charges immediately.Thank you.
Regards,
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.