ComplaintsforOlympic Roofing Company, Inc.
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Complaint Details
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Initial Complaint
01/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Olympic Roofing Company replaced the roof on my house in 2019 and it has been leaking since 2021. In addition, the roof was not sloped properly and causes HUGE pooling of water on the roof and has to be swept off of the roof otherwise it says up there. I have tried calling the business nonstop but nobody has ever picked upBusiness response
02/09/2024
we have not received any inquiries regarding leak issues since the new roof was installed in 2019. Original owner is under ******************* which the roof was warrantied. We would be happy to investigate the issues. You can also reach us via email at *****************************************************
Initial Complaint
05/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We replaced our roof in 2006 and the roof has a 30 year warranty. The roof is leaking and I have called the business every day for a week for them to come to my home to inspect it and work on a resolution. I have left at least 6 messages, the last one this morning telling them that if I did not get a call back by 5pm today, I was contacting the ***.Business response
06/15/2022
Consumer Response /* (2000, 14, 2022/06/14) */ Olympic Roofer finally notified me after they received your letter. We are working on a resolution. Thank you. ************** Executive Director *********************** **************************************************************************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.