ComplaintsforEl Fortin #3
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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of the transaction : December 2023 The business charged me phantom charges. I went there in December of 2023 and in January 24 2024 I was charged. I had 2 charges totaling nearly $100. I have not spend that so I called my bank but they said they couldn’t refund me because my pin and card were used. I was not there and it happened to my friends’ brother too. After looking at their Google reviews I saw about 5 others mentioning phantom charges or being taking advantage of by not getting their correct change. This place is located near field workers and indigenous Mexican people so I assume they’re taking advantage of them. Some who don’t even know Spanish properly. This is a shame because I used to like this place. I will be going there to check if they have cameras that prove it was me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.