ComplaintsforLendmark Financial Svc
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Complaint Details
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Initial Complaint
01/18/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
They called saying that had a great deal for refinancing my vehicle. I ask would my rate go up and would my payment go up. I was told that my rate would stay the same and payment would go but maybe $10/15 and I would receive money. After doing a hard credit check and me paying more money to get full coverage instead of liability. They then came back saying my rate would be 29% and almost $100+ more in monthly payments. I asked to speak with a manger which they said I had to wait for him to contact me by the end of day. I called back 3 times and still have received no call back from manager. I have suffered points on my account and spent money that I will not ever receive back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.