ComplaintsforReed's Trailer Sales, Inc.
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Complaint Details
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Initial Complaint
10/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Warranty will not be honored.Bought a dump trailer from Reeds in 2020. After about 10 months a wheel bearing failed. I thought Id be able to make a warranty claim as the warranty is 1 year. Reeds informed me that the warranty is not through Reeds, but rather through the axle manufacturer. They would need to send the Axle to a facility in the south for approval of a warranty repair. I paid for the repair upfront and was told that they would pursue a warranty claim and reimburse me when the manufacturer approved the claim. It has been over a year since I paid $1000.00 for the repair. I have called to talk to someone about this over a dozen times, but there has been no movement and the person handling this is always not at his desk and does not return my calls.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.