ComplaintsforSpeedy Steamers Carpet Cleaning Services
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Complaint Details
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Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
August 9th, 2022 6:55-7:20 am Incident: Requested carpet cleaning service from Speedy Carpet Cleaners for 7:00 am on August 9th. Shortly after beginning the steam cleaning process, the employee, *****, suddenly left without reason or explanation. As a result, the cleaning solvent onto the carpet was left alone. Since our carpet was left wet, we were concerned that it may lead to mold build up. Honestly, I am shocked about what happened. We made preparations to move the furniture and have our carpet cleaned today, and looked forward to Speedy Carpet Cleaners to deliver high quality service. I hope this never happens again to anybody.Business response
08/15/2022
Good afternoon,
We are sorry to hear about this from Speedy Steamers but we no longer own the Speedy Steamers carpet cleaning business we sold that to someone almost 5 years ago. We have asked them over and over again to please get our old phone number off any of their vehicles off of any of their business cards and off the interent. But I guess this company has failed to this. We are terribly sorry for this happening to a customer. Please have the customer reach out to this Devon *** and find out why he he up and left for no reason. I am sorry but there is nothing else we can do on our end. Thank you for your time and again we are so sorry this happened to this customer.Tell us why here...
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.