Business ProfileforHair Faux You
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- PO Box 80787, Rancho Santa Margarita, CA 92688-0787
- BBB File Opened:
- 10/7/2013
- Years in Business:
- 13
- Business Started:
- 10/21/2011
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Hadar Kokhavi, Owner
- Contact Information
Principal
- Mr. Hadar Kokhavi, Owner
Customer Contact
- Mr. Hadar Kokhavi, Owner
- Additional Contact Information
Phone Numbers
- (818) 232-2023Other Phone
Email Addresses
- Primary
- (818) 232-2023
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Anabelle A
1 star05/04/2024
Hair Faux You Response
05/05/2024
Dear BBB,
It came to my attention, that the complaining customer is trying to return a product, that is not manufactured by us.
The customer purchased a hair extensions in color dark blonde and trying to return a hair extensions in dark brown.
We manufacture and design our own hair extensions, and we never made that specific item(the one the customer purchased) in dark brown, therefore, we do not carry the product she is trying to return.
I explained that to the customer and even referred her to my website, to show that I do not carry the item she purchased in that color.
The customer is insisting to return the item. I am sure she is confusing my item with a different item that she purchased from another seller/retailer.
Thank you!
Regards,
****
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