ComplaintsforTelomere Diagnostics
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Complaint Details
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Initial Complaint
03/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
********* ran a special, where you can order 2 Kits for a lower price. So I purchased two. Since it's a blood test mean to tell you your health, (and the site also offered supplements to help improve your results over time), it's assumed you'd then submit the second blood test kit later, after several months had passed from taking the first test... When I sent in my second blood test in 2020, after enough time had past to hopefully improve my health, I then never heard back regarding the results for the second test kit. I've been emailing their support every few months or so to try to get someone to respond and send a new test kit so that I could re-test and re-submit the blood sample. I've yet to receive that test kit and they've yet to respond to my messages. After searching for them on ****** Maps, it appears many others have had the exact same experience. At this point, I'd just like to get a full refund and be done with this company. Supporting emails and order number attached. --***
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.