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          Zum Services, Inc. - Ridezum.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileZum Services, Inc. - Ridezum.com

            Transportation
            Multi Location Business

            Contact Information

            275 Shoreline Dr Ste 200

            Redwood City, CA 94065-1452

            Visit Website
            Email this Business
            (909) 554-3833

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers on-demand rides for children, charging parents by mileage and by 15-minute increments in the event that a child needs care ifa parent is running late.

            Business Details

            This is a multi-location business.

            Find a Location

            Zum Services, Inc. - Ridezum.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              275 Shoreline Dr Ste 200, Redwood City, CA 94065-1452
              Email this Business
              BBB File Opened:
              1/21/2016
              Years in Business:
              9
              Business Started:
              10/31/2015
              Number of Employees:
              1
              Business Management
              • Ms. Ritu Narayan, Founder & CEO
              Contact Information

              Principal

              • Ms. Ritu Narayan, Founder & CEO

              Customer Contact

              • Ms. Ritu Narayan, Founder & CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Every morning Monday-Friday the driveway to my apartment complex is blocked by a bus and my car is ALWAYS blocked in as well making it very hard to get out of the complex. I have already called and spoke to someone and I have emailed this company with photos attached and they do not fix the problem. Im not sure what to do about it but Im sure I speak for a few people when I say move that bus !!
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Jami S

              08/31/2023

              Howard county hired this company thats based out of **********. What a mess the start of the 2023-2024 school year has been. Buses just not showing up, showing up late, taking kids to wrong schools. Bus drivers wearing head phones while driving kids around. Bus drivers smoking vapes while kids aboard. This start of the school year has been a mess with this company and their drivers. After the first day 20 routes canceled bc their drivers called out. Thats just the beginning. Theres been ******************** Cussing at kids. Kids sitting in the isle way bc theres not enough seats the buses are over crowded. Or have 5 kids in them. Papers always in the drivers hands as they have no clue where they are going. Buses popping curbs with children on them. So dangerous. I have heard so many terrible stories in just 3 days.. Howard county needs to do better. This bus company needs to do better.

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              BBB serving the San Francisco Bay Area and Northern Coastal California

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