ComplaintsforLinda's Bakery and Groceries
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Complaint Details
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Initial Complaint
05/31/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Trying to keep my MERCHANDISE!Rude DISRESPECTFUL said I didn't give correct amount of money which I did she called me a b**** and then proceeded to follow me out the store and continue to curse me out! This is the 2nd time an employee at this establishment has harrassed me or been DISRESPECTFUL TOWARDS **Business response
06/10/2024
Dear, *************************,
Thankyou for letting us know this about this situation. I try contacting you to get more details about what had happened. I'm sorry that you had to go trough this inconvenience caused by our staff. All our personal is aware of the importance of an excellent customer service and that we do not accept such behavior to no one, especially our costumers, we are in the community to do an excellent customer service and if one of our employee can not provide such service sadly we have to let her/he go. I invite you to contact me to get a discuss and get a solution. Please let me know if you would like the amount of $21.14 to be mailed it or by Zelle,
Yours sincerely,
***********************
***********
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.