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          Find a Location

          California Backyard Stores has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • California Backyard Stores

              1529 Eureka Rd Roseville, CA 95661-2872

            • California Backyard Stores

              4710 Natomas Blvd Sacramento, CA 95835-2231

            • California Backyard Stores

              12210 Tributary Ln Rancho Cordova, CA 95670-4508

            • California Backyard Stores

              3645 Industrial Ave Ste A Rocklin, CA 95765-1237

            Business ProfileCalifornia Backyard Stores

            Furniture Stores
            Multi Location Business

            Contact Information

            1529 Eureka Rd

            Roseville, CA 95661-2872

            Visit Website
            (916) 543-1900

            Customer Reviews

            2.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Company sells outdoor furniture and supplies.

            Business Details

            This is a multi-location business.

            Find a Location

            California Backyard Stores has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • California Backyard Stores

                1529 Eureka Rd Roseville, CA 95661-2872

              • California Backyard Stores

                4710 Natomas Blvd Sacramento, CA 95835-2231

              • California Backyard Stores

                12210 Tributary Ln Rancho Cordova, CA 95670-4508

              • California Backyard Stores

                3645 Industrial Ave Ste A Rocklin, CA 95765-1237

              Location of This Business
              1529 Eureka Rd, Roseville, CA 95661-2872
              BBB File Opened:
              3/18/1992
              Years in Business:
              35
              Business Started:
              1/1/1989
              Business Incorporated:
              8/16/1991
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 122730 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 166712 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 166711 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              BBB records show a license number of 103609 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              https://www.bhfti.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • California Backyard Pools & Spas
              • California Backyard, Inc.
              Business Management
              • Mr. Tom Tapken, CEO
              • Breezy Martin
              Contact Information

              Principal

              • Mr. Tom Tapken, CEO

              Customer Contact

              • Breezy Martin
              Additional Contact Information

              Fax Numbers

              • (916) 543-1161
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/03/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased a jacuzzi spa on March 9, 2023 and was delivered on March 29, 2023. After 2 months lights started coming off., 5 in total. There were 2 lights in the footwell of the spa which was causing water to leak out. It took until 7/21 before a technician made it out. I was told they would replace all the lights but they did not. On one light he just smeared silicone around the light, but did not replace it. I had to pay $99 for a tech trip. They had to tip the spa on its side and the technician used silicone to seal the lights but did a very poor job of it. Now 4 of the lights dont work. He also had to remove insulation to reach the lights and stated it was too wet to replace all of it. After waiting the 24 hours for the silicone to set, we filled the spa only to find the next morning that the spa was still leaking. I have talked to ******* with not much help from them and now am unable to get any response from California Backyard customer service. I inquired about having the spa replaced asking about charges as previously they said I would have to pay a delivery charge, a pick up old spa charge, and if we needed a crane that charge also. California Backyard jumped the gun and put in for the spa replacement and cancelled our service call. I have tried to reach them, did leave a message this morning to call me but have not received any return calls back. I am very frustrated with the lack of response from them.
              Read More
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jennifer A

              11/02/2022

              If you want a hassel-free experience, CA Backyard is not it. We purchased an outdoor kitchen, to be custom built by their recommended contractor. We followed CA Backyard staff's recommendation on equipment (grill, cooktop, refridgerator, cabinets, etc.) The install went mostly smooth except for missing parts that I had to fight CA Backyard to deliver day of install rather than "get it done later" as the contractor suggested. We paid in full the day of install in mid-August '22 as required for install. It is now November '22 and the refridgerator is STILL not fixed into the unit so it tips when the door opens, dumping refridge contents onto patio. We have texted the CA Backyard sales rep and the contractor each 4+ times, I have stopped into the store and spoken with the Asst. Manager (Donovan), I have called the Manager (Kyle), and I get lots of promises but no follow through. Thus the issue is STILL NOT FIXED! They tell me the contractor is the only one who can fix it and yet the contractor has never had time, including missing a scheduled appointment to fix it. CA Backyard leadership also said they've been telling sales rep about the problem with that refridgerator but we were never told anything of the sort...would not have selected it had we known what the sales rep, Seth, knows. At my wits end listening to them defer responsibility!
              Read 2 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

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