Customer ReviewsforSpartan Home Services
41 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ted K
5 stars11/14/2024
I can only say good things about Spartan. The process was seamless. I went from paying $2,600.00 a year for electricity to -$1.87 at trueup.Spartan Home Services Response
11/15/2024
That's what I'm talking about **** So glad your process went seamless and we got to deliver on those savings for you. Keep it up, and enjoy your new setup.Review from Ryan G
5 stars11/07/2024
After several months of dealing with of extremely high PG&E bills, I decided to look into Solar. I asked co-workers, friends and family about their solar experience. I contacted several companies and decided to go with Spartan Homes even though most of the companies are pretty close in monthly payments. The biggest reason for choosing Spartan Homes is they are a roofing contractor as well as solar company and if anything happened to my roof during the panel install or even after they would cover the cost of repairs. My experience with the Spartan Homes employees have been pretty good. They typically call me back regarding any questions I had during the application process and even prior to the installation process in a reasonable time. My only frustration is the time it took from application to the installation and onto final inspection took longer than I was hoping but Im notSpartan Home Services Response
11/08/2024
So appreciate your honest breakdown of your experience with us **** Glad you picked Spartan and were treated with the respect we are known for along the way. Also it has to be mentioned, your patience with the whole PG&E process/inspection was really seen, thank you. Enjoy those savings and the peace of mind, we are a call away if you ever need anything.Review from Michael G
5 stars10/17/2024
After meeting with four roofing companies I went with Spartan. The sales rep was very informative, he knew his products gave me choices of products and other options. The work was completed in Two days. Cleanup was great and extra products picked up in a timely manner. No issues with the inspector. Last week a representative came to see me to follow up on the job and ask for my feedback on Spartan, the job, the team and my overall experience. They also acknowledged my veteran status and thanked me for my service. I would recommend them for your roofing and gutter needs.Review from gary c
5 stars10/15/2024
I had a great experience with Spartan Home services. It started when a consultant from them named Forrest ****** came out to my home. He was knowledgeable and gave us a qoute for the replacement of our roof. He followed up when we asked him for financing options by referring us to a great credit union that allowed us to get the roof done. The work crew was fast and the work was top notch. The new roof looks great!Spartan Home Services Response
10/16/2024
Wow thank you so much Gary, it was our pleasure getting you helped out in the easiest way possible sir. Enjoy that new roof and all the peace of mind!Review from Garrett C
5 stars10/14/2024
Very friendly crew, great work and competitive prices. Would hire againSpartan Home Services Response
10/16/2024
Enjoy your new roof, and hopefully we won't see you too soon ;)Review from Michael P
5 stars10/11/2024
We were told about Spartan Home Services through a neighbor, they were never even on our radar for a roofer. We sat down with four other roofers and thought we had possibly made our decision, before sitting down with Spartan. **** ****** was our representative and he was absolutely amazing. He immediately put us at ease and we felt absolutely no pressure the entire time we spoke. Some of the other roofers were very pushy and it was a turn off. Their product was great and we liked the fact that the venting for the roof came straight out of tiles themselves as opposed to bulky metal vents all around. When **** left we quickly decided to go with Spartan. Spartan was not the cheapest of the quotes we received, nor were they the most expensive. They were right in the middle, but because of ****, his down to earth demeanor and the way he presented their product, it seemed like a no brainer to choose Spartan. The project started not too long after signing the contract. There were no major issues during the installation. Once the project was complete there were several inspections to make sure we were happy with the product. There were a few minor things that were fixed. The only negative thing I would say is, everywhere in the garage, beside the ground, was an absolute mess from the tear down of the old roof. Work bench, top of the refrigerator, rafters.. I am unsure of the expectation on cleanup for that sort of thing, so I dont know if that is a fair gripe. Either way, it wasnt a huge deal and the overall experience was great!Spartan Home Services Response
10/14/2024
Michael, man what a great review. So appreciate you breaking it down that way, not only all the great, but the stuff we could use work on as well. Obviously we would love to give a perfect process to all our customers, but it rarely happens. This is how we learn and grow to continue improving for everyone in the future. Thank you for taking the time here, and cheers to the new roof and peace of mind!Review from Joseph P
5 stars10/10/2024
Everyone was very friendly. Demo crew stripped the old shingles off in less than half a day. Roofers installed the new shingles and a roof jack for the master bath. They also pulled the fan duct up to the roof jack and connected it. Saved me from having to crawl in the attic and connect it myself. The new vent above the garage is hardly noticeable and all roof jacks are painted to match the new shingles.Great job!Spartan Home Services Response
10/15/2024
Thank you so much for the nod here sir! We always aim to go above and beyond for our customers and it was our pleasure doing that extra work for you. Enjoy your new roof and peace of mind!Review from Margaret B
5 stars09/20/2024
Thank You John Hughes for organizing the work for my new roof. All the wasp nests that were entrenched around the edges of the old patchwork roof are gone. The new roof on the house and garage look fantastic and really improve the look of my home. I am Very pleased that you have workman's comp to protect your crew and Thank You Very Much for the good contract. Sincerely, margaret Stevens-BirkmireReview from Neda L
5 stars09/06/2024
Awesome Awesome Representative, *********************, from Spartan Home Sevices. Was soo pleasant, informative, professional assisting in having a ************** installed. So excited, can't wait for the Completed project. Thank you *** much!!!Spartan Home Services Response
09/10/2024
This is what we love to hear! ***** is an ace, he will be excited you are so excited with the project!Review from Kathy L
5 stars09/05/2024
**** was very friendly, very nice and very open. I knew spartan was the one as soon as I spoke with him. Plus the interest rate was very reasonable. And *** in the office was so sweet, so helpful. I was nervous because progressive was going to cancel my insurance due to my old roof. I spent the whole day calling people and finally found spartan, *** walked me through everytbing. Even the workers were sweethearts, **** was my favorite.**** was very friendly, very nice and very open. I knew spartan was the one as soon as I spoke with him. Plus the interest rate was very reasonable. And *** on the office was such a sweet, so helpful. I was nervous because progressive was going to cancel my insurance due to my old roof. I spent the whole day calling people and finally found spartan, *** walked me through everytbing. Even the workers were sweethearts, **** was my favoriteSpartan Home Services Response
09/10/2024
Wow *****, a hearty thank you from our whole team. Being able to come to the rescue with our neighbors on projects like yours is deeply within our value system. Enjoy your new roof, and thank you for the love Miss.
Customer Review Rating
Average of 41 Customer Reviews
Contact Information
7311 Galilee Rd Ste 105
Roseville, CA 95678-7207
Business hours
Today,8:00 AM - 4:30 PM
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.