Business ProfileforFull House Movers, Inc.
Current Alerts For This Business
We believe these complaints contain a pattern of allegations and contacted the business on September 3, 2015. We requested that the business provide us with the steps, if any, it is taking to prevent these patterns of allegations from recurring. The business responded on September 16, 2015, indicating that in cases where they were late delivering a complainant's goods they have issued partial refunds. They also explained the different ways in which they notify their customers of their delivery date policies. Regarding complainants' allegations that the price of their move was raised after their belongings had been loaded onto the moving truck, the company responded by explaining that they always inform the customer of any price changes prior to loading their belongings onto the truck. Regarding damaged, lost, or stolen belongings, the company explained that this is one of the most common complaints for businesses in the moving industry to receive and that the number of complaints it has received regarding this have decreased.
BBB responded to the business on September 22, 2015. We asked the business to address the reasons for the high number of complaints it has received regarding increases in the cost of the complainant's move and the number of complaints it has received regarding delayed deliveries. We also requested that the business address the reasons why their complainants allege otherwise when they state they inform their customers of any price increases before loading their belongings onto the moving truck. The company responded on September 25, 2015 by reiterating that they always inform their customers of price increases before loading their belongings. It also described the number of ways it informs consumers of delivery times.
Additional business information
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 4208 N Freeway Blvd Ste 1B, Sacramento, CA 95834-1241
- BBB File Opened:
- 12/13/2013
- Business Started:
- 1/15/2013
- Business Incorporated:
- 1/15/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 0191112 for this business, issued by California Public Utilities Commission- CPUC
These agencies may include:
California Public Utilities Commission- CPUC
505 Van Ness Ave Rm 4300
San Francisco CA 94102
BBB records show a license number of 2372204 for this business, issued by Surface Transportation BoardThese agencies may include:
Surface Transportation Board
395 E St SW
Washington DC 20423
- Type of Entity:
- Corporation
- Alternate Business Name
- Full House Movers
- Business Management
- Mr. Shaul Dadon, President
- Contact Information
Principal
- Mr. Shaul Dadon, President
Customer Contact
- Mr. Shaul Dadon, President
- Additional Contact Information
Fax Numbers
- (772) 204-0644Other Fax
Phone Numbers
- (877) 274-0074Other Phone
- (772) 204-0644
Customer Complaints
0 Customer Complaints
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