Business ProfileforTechy Gear

Consumers have reported purchasing products from Techy Gear's website, techygearshop.com, only to be charged a "subscription fee" between $57 and $98 that they did not agree to. 

According to the BBB Code of Advertising's section on Negative Option Plans, Continuity Plans and Automatic Shipments:

"Any advertisement for a product or service that includes an offer to sell or provide consumers with additional goods or services under a negative option feature must include a clear and conspicuous disclosure of all material terms of the negative option feature.

Such material terms include:

The existence of the negative option feature;

The cost of the additional goods or services;

 How consumers can cancel and avoid future shipments and charges; and

 How consumers can return items that they do not want.

 Advertisers must avoid making disclosures that are vague, unnecessarily long or which contain contradictory language.

 Advertisers must not interpret the consumer’s silence, failure to take an affirmative action to reject goods or services, or failure to cancel the agreement, as consent to enroll the consumer in the negative option feature. Instead, they must ensure that the consumer affirmatively consents (either online, over the phone, or in person) to the negative option feature before enrolling the consumer in the plan."

BBB wrote to Techy Gear requesting that they modify their advertising on January 17th and January 24th, 2022. As of today's date the company has not responded.