ComplaintsforAnB Appliance Repair
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Complaint Details
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Initial Complaint
04/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
AnB Appliance is not a legitimate business: ************************************** - their phone number does not even work now; at the time of the booking, they had doctored Yelp and ****** reviews on their site, which it seems that they have now taken down after I asked them about it. They charged me $700 and only refunded me $291 - I'm owed $409. The technician did not know what he was doing and used a makeshift part for the repair instead of the one he claimed to order for my front-load washer. He also injured me in the process. I had to re-hire another company to do the work that they didn't.Initial Complaint
01/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 9, 2023. **********, came to my home to repair a hose from my washing machine. After a few minutes he told me the problem was in the wall, not the hose and I needed a plumber. ******* arrived the following day, found hole in hose of washing machine. Called An B repair back. Was told it wasnt there the first time refused to return! Called four times asking for the owner was never put through. Brought the hose myself and asked them to return once more, they did owe me a service call. The fact the repair man was googling, how to fix washer! They shouldnt of charged me profession rates, if their not professional, and he should of found it the first time! Cost $89, for nothing! Plus out the Plumbers fee! Bad Service!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.