Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Off Road Warehouse has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Off Road Warehouse

      7915 Balboa Ave San Diego, CA 92111

    • Off Road Warehouse

      425 N Marshall Ave El Cajon, CA 92020-3133

    Business ProfileforOff Road Warehouse

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers auto parts and accessories, off road parts and accessories and installation.

    Business Details

    This is a multi-location business.

    Find a Location

    Off Road Warehouse has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Off Road Warehouse

        7915 Balboa Ave San Diego, CA 92111

      • Off Road Warehouse

        425 N Marshall Ave El Cajon, CA 92020-3133

      Location of This Business
      7915 Balboa Ave, San Diego, CA 92111
      BBB File Opened:
      4/3/1995
      Years in Business:
      47
      Business Started:
      3/9/1977
      Business Incorporated:
      3/9/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • ORW
      • ORW Import Parts & Machine Inc
      Business Management
      • Mr. Stephen Sherman, Vice President
      Contact Information

      Principal

      • Mr. Stephen Sherman, Vice President
      Additional Contact Information

      Fax Numbers

      • (858) 565-1515
        Primary Fax
      • (760) 746-2598
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eric W

      1 star

      07/26/2022

      If I could leave a zero star review I would. I made two purchases using a discount code. The code discounted my entire order on both items. I contacted their internet sales to verify when the items would ship. One item they were shipping right away the other was a 12 week lead time(willing to wait). I decided to buy two other items using the same discount code and agin the code discounted my entire order. I called again to verify shipping( later in the day), so I called again today I spoke with their internet sales guy and he stated that it was limited quantity for that code and he was cancelling my order. I asked him not to do that I would like to speak to his supervisor and not to cancel my order until I spoke to his supervisor. 10 minutes later I get an email that Ajay had cancelled both my items and if I would like to purchase the items using a lesser discount I could and to contact him with any questions, I called three times with no response. Now I paid in full for both invoices and nowhere during check out or on my invoice did it state open box, over stock, or that they would return my money if the items were no longer in stock. Absolutely terrible business and will not be shopping there ever again nor will I recommend any of my friends or family shop there. Very unsatisfied customer

      Local BBB

      BBB Serving the Pacific Southwest, Central & Inland California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.