ComplaintsforParty Plastics
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Complaint Details
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Initial Complaint
01/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I called and emailed Tupperware ************ in June 2020 about a marinade container replacement because it was leaking. They gave me a incident # and emailed me directions to create a Tupperware account in which they would give me a credit for the item ( top/bottom). Once I set up the account call them back with the product numbers from both pieces, which I did. September I emailed Tupperware again and called. Due to a system update the warranty service wasn't available yet. December I called -they can't find my incident# and gave me a ticket# ******** and to call back in January when the update for warranty's should be done. January 7 today, I called again, with my ticket# and they told me once again the warranty update isn't ready yet and the owners told the customer service team it should be soon.I can't imagine that they are going to warranty anything anymore.. I am tired of waiting for this and decided to put in a complaint. This is from the website:TUPPERWARE Warranty Please note that we are currently upgrading our warranty system. At this time, were unable to process warranty claims and we apologize for this inconvenience.We expect to be able to begin processing warranty claims soon. Once we reopen our warranty system, you will be able to submit all claims, including those that exist today.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.