We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          RoadOne San Diego has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • RoadOne San Diego

              9150 Chesapeake Dr Ste 240 San Diego, CA 92123-1062

              BBB Accredited Business

            • RoadOne San Diego

              1501 N Coast Hwy Oceanside, CA 92054-1025

              BBB Accredited Business

            • RoadOne San Diego

              15289 Olde Highway 80 El Cajon, CA 92021-2406

              BBB Accredited Business

            • RoadOne San Diego

              3333 National Ave San Diego, CA 92113-2638

              BBB Accredited Business

            • RoadOne San Diego

              3801 Hicock St San Diego, CA 92103

              BBB Accredited Business

            Business ProfileRoadOne San Diego

            Towing Company
            Multi Location Business
            BBB accredited business

            Contact Information

            9150 Chesapeake Dr Ste 240

            San Diego, CA 92123-1062

            Visit Website
            Email this Business
            (858) 492-5252

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/27/2022

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers towing and auto transport services.

            Business Details

            This is a multi-location business.

            Find a Location

            RoadOne San Diego has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • RoadOne San Diego

                9150 Chesapeake Dr Ste 240 San Diego, CA 92123-1062

                BBB Accredited Business

              • RoadOne San Diego

                1501 N Coast Hwy Oceanside, CA 92054-1025

                BBB Accredited Business

              • RoadOne San Diego

                15289 Olde Highway 80 El Cajon, CA 92021-2406

                BBB Accredited Business

              • RoadOne San Diego

                3333 National Ave San Diego, CA 92113-2638

                BBB Accredited Business

              • RoadOne San Diego

                3801 Hicock St San Diego, CA 92103

                BBB Accredited Business
              Location of This Business
              9150 Chesapeake Dr Ste 240, San Diego, CA 92123-1062
              Email this Business
              BBB File Opened:
              2/3/1997
              Years in Business:
              46
              Business Started:
              1/2/1978
              Business Incorporated:
              4/8/1998
              Accredited Since:
              4/27/2022
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Allied Gardens Towing Inc
              Business Management
              • Mr. Michael Compton, Administrative Manager
              • Ms. Julie Barrera, Accounts Receivable
              • Mr. Brad Ramsey, Manager
              • Mr. Steve Bishop, President
              Contact Information

              Principal

              • Mr. Brad Ramsey, Manager
              • Mr. Steve Bishop, President

              Customer Contact

              • Mr. Brad Ramsey, Manager
              Additional Contact Information

              Fax Numbers

              • (858) 492-5294
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/29/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My vehicle was towed by Road One from a parking lot where we were told it was acceptable to use as overflow parking for an event schedule Wednesday 8-28-24.My vehicle was towed at 4:21 PM and taken 8 miles from ************ to the impound lot at ********************I arrived at 5:36 PM after calling **** to provide a ride the the location of my truck.Road One has posted tow rates in their lobby. I was charged "CHP" rates although my vehicle was NOT on the freeway. My truck was towed from a public City of SD location. I should have been charged **** rates. I was charged a full day storage fee, although my vehicle was in their lot for roughly 1-hour. I was also charged $140 for after hours pick-up although there were several employees still working. I requested a review of my total charge. I requested they reduce the fees to a minimum of the **** rates. I requested Road One be fair when charging for their tow fees and holding someone vehicle hostage.
              Read More
              Read 32 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Edwardo C

              10/22/2024

              Their new ONLINE auctions is a JOKE, waste of time TO THE PUBLIC, should be FOR licensed car dealers.What is the point of having an online auction for nearly 36 hours? The PUBLIC doesn't have that time. When the auction is almost over and some cars are still priced LOW, immediately, the counter re-starts and the car gets priced at a crazy price it's NOT worth. Most likely ROADONES employees are auctioneers. These cars that mysteriously dont sell at that time, are POSTED AGAIN on up coming auctions........ VERY DECEITFUL and GREEDY If they are SO ATTACHED to their cars, THEY SHOULD have asking PRICES and STOP FALSE ADVERTISING

              RoadOne San Diego Response

              10/30/2024

              It appears this individual lacks even a basic understanding of online auctions. The comments could not be further from the truth. I believe this customer has had multiple accounts locked for failure to comply with the terms and conditions including failure to pay for vehicles. Ironically, the main reason a vehicle may need to be auctioned again. Like many on line auction there is a closing date and time. Any new bid received inside the last two minutes will result in the clock being reset to two minutes. Most of the action is in the last minutes. The system does allow bidders to set a max or proxy bid if they don't wish to participate live. It's a set it and forget it option. All online auction terms and conditions are stated and available and are signed for upon registration. We sell a lot of vehicles with the majority going to the public with many happy customers.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.