ComplaintsforBuilder Zoom
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
My family lost my grandparent and parents in just 20 days, which has left me emotionally unstable. My number one priority right now is to make sure that I have prepared the house for reconstruction and rental purposes. To start this process, I have been looking for bids from contractors who came by the property. Recently, I had a conversation with a Builder Zoom representative who gave me an overview of their services.I made an irrational decision to sign the contract and paid $875 without being in the right state of mind. Its a mental struggle for me as we speak. I wrongly believed that there was a period of between 24 to *************************************************************************** that there were some things that I should have read carefully before signing the contract. I assumed all businesses allow cancellation within that time frame only. However, when I called after just ********************************************************** they do not refund any funds and I did not have an opportunity to exit this agreement.Under such circumstances, I felt compelled to put Suicide and Crisis Lifeline (988) on speed dial to get assistance immediately at any moment neededInitial Complaint
04/29/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
***** Zoom, has inaccurate information about my company on the review website as well listing my company name or place of operations incorrectly. My license is displayed as non-verified which is registered with the state just not with their service which invalidates my business. Not to mention the give a 0 out of 50 rating in the state compared to other contractors. This is only because I have elected to not subscribe to their services of ***** Zoom taking a percentage of leads if and when they come to fruition. This is extortion to utilize their service with a recommendation of " you might want to think twice before hiring this (my) company", this is slanderous manipulation and I will be sharing with my attorney if not taken down. Let me get this straight if I don't use your services, you will convey to the public that they shouldn't hire my company?
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
548 Market St, Suite 14554
San Francisco, CA 94104
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.