ComplaintsforEsquagama Labs Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/30/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
The MetFormin prescribed to me for weight loss gave me side effects, I didnt lose weight expected, I lost only 2 pounds in two months, and I was miserable with the side effects, it gave me heartburn, abdominal pain, acid reflux, then the doctor suggested Topiramate, but I have PTSD/anxiety, and adding Topiramate would mess my actual meds prescribed by my psychiatrist, then he suggested Rybelsus which Ive taken it before for weight loss and it gave me pain on my Upper Right abdominal cavity, my liver was hurting, so I cant take that either.Since Im still within this 90 day guarantee or reimbursement, I would like you to process my reimbursement. I've contacted the company since last week but they had refused to issue a reimbursement because "medicine was prescribed to me", so they have a 90 day money back guaranteed policy if they don't provide meds, which goes against the purpose of the medicine induced weight loss promise they do.Business response
04/21/2022
Business sent email saying the consumer had been refunded.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.