ComplaintsforWoastuff
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I believe there company is fraud I'm not getting no updates on the order there company is in the spam folder I don't understand all this I don't wanna lose my money I got a kid trying to buy gifts forInitial Complaint
09/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought these shoes for my daughter for her bday which was on the 9/9 , The arrive date was for the shoes were 9/9. However they didnt arrive until 9/20. Then the shoe I choose and screen shot when ordering was different not to mention it had my name painted on the tongue of both shoes. I tried working with the company with no results. They insist everything was done right and they couldnt do anything about the problem. I asked for a call from a manager and was told they didnt do that.Initial Complaint
08/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered two customized Hawaiian style ********************* Masonic shirts and two ********************* Masonic t-shirts on 7/23, and one customized Hawaiian style ********************* Masonic shirt on 7/12.Due to a mix up by the post office that was no fault of Woastuff, both packages were returned to sender.Woastuff was kind enough to re-send the two Hawaiian style shirts from the 7/23 order, which I greatly appreciate. I did not, however, receive the two t-shirts from the 7/23 order. Nor did I receive the customized Hawaiian style shirt from the 7/12 order. I reached out to them twice via their website, but have not gotten a response. The last time I contacted them has been about two weeks ago now.Initial Complaint
04/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My girl friend ordered a hat for me thinking she would surprise me with it. The hat never arrived and we have tried to get into contact with customer support to no avail. I don't appreciate being robbed of my money but I really detest those who take my girls money. All I want is my hat that my girl was trying to get for me. Seems like it's not gonna happen. I hope these fakes get found and sued for all they are worth plus some more.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.