Business ProfileforPeerspace
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 548 Market St PMB 96966, San Francisco, CA 94104-5401
- BBB File Opened:
- 5/3/2018
- Years in Business:
- 10
- Business Started:
- 2/28/2014
- Type of Entity:
- Corporation
- Number of Employees:
- 70
- Business Management
- Mr. Customer Service, Customer Service Manager
- Contact Information
Principal
- Mr. Customer Service, Customer Service Manager
Customer Contact
- Mr. Customer Service, Customer Service Manager
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
38 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
49 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rifca M
1 star11/10/2024
Peerspace Response
11/16/2024
Hi Rifca,
Thank you for sharing your feedback and bringing this to our attention. We're really sorry to hear about your experience, and we completely understand your frustration.
To clarify, our review system is designed to ensure that feedback reflects the full experience of a completed booking. Both users are asked to submit their reviews after the booking has been executed, and reviews are only published once both parties have submitted theirs. Since your booking was canceled on the same day it was scheduled, the review requirement was no longer applicable, as the booking was not completed.
We truly appreciate your understanding of our policy, which helps keep reviews relevant to the actual experience.
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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