Business ProfileforMotive

I ordered a Motive ELD and dash cam to comply with Federal law. Presently I have unusable to me Motive equipment and await Motive equipment that has been described to have warranty issues. I have asked for full refund, return of all Motive equipment by myself, and cancel contract. Motive refuses. My sales person **** ****** assured me there was no wiring or under dash cable installation required. I received my order 10/23. It contained cable 3035 to be coupled to under dash port RP1226. My truck is missing port RP1226. I noticed in the install app cable 3003 also fits my truck. I called to inquire 10/24. I was asked for my DOT #. The person asking quoted a different business name than mine. This led me to realize the possibility of fraud. I contacted *** and made a report. I was told cable 3003 had warranty problems. My only concern was making my truck legal with ELD as soon as possible so I could get my start up business going and make some money. I insisted I get a refund or cable 3003. They said cable 3003 required approval. I called everyday 10/24-10/29. I realized they were sending me cable 3003 which had warranty issues. I demanded a refund. They refuse stating my contract was already paid. These people speak in a slurry language (gibberish). They avoid hard consonants and the result is incomprehensible. They lied to make a sale. With their incoherent nature they brought me to a boiling point. I unleashed profane rebukes of them. They have wasted much of my time and money while preventing me from earning income. This is abusive, unethical, bullying of myself an unsuspecting consumer. Albeit bullying in a calm consistent fashion. My only intention has been and remains to be; to lawfully start my freight carrier business. As it stands Motive blocks this from happening.