ComplaintsforKingway Cabinet Outlet Inc.
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought corner shower door kit & paid $767.81 on 6/21/2023. The receipt #*** in good faith. Contractor picked up and found no manual so he went back asking for it. Store would not help. He came back trying hard to figure out the puzzle and worked overtime and it ended up the glass door cut is off that the door would not close tightly. The water leaked out . I had to pay him overtime and he went to another store to buy another door ( KZ store) the next day and installed the new door quickly. There was no water leakage. I brought back the door and dropped off. Initially the store said they would partial refund and later they changed words. After several tries till recent, I am giving up. I just want to report the business and bad practice.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.