ComplaintsforeBay, Inc.
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Complaint Details
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Initial Complaint
08/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered an item from Ebay on the 25th did not receive it and Ebay refuses to help with my issue.Ebay is running scrams with so-called sellers saying the items are located in the US and they are in *****.Initial Complaint
07/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I'm a seller on Ebay ( Diecast_Museum) is my Store name and a Month ago a buyer tried to do fraud on my account buyer name Buyer: resell-10 He bought an item for me and made up a bunch of lies trying to get my item for me. The buyer sent me an message and using very bad language trying to get my item for free. I contacted other ebay sellers that this buyer bought from and I have their messages of this buyer doing the same thing- This buyer is a problem He left me Negative feedback when I have thousands of feedback and its hurting my business I have spoke with Ebay customer service members and spoke with investigator to get this taken care of her is ****** The Negative feedback is still on my account and its hurting my sales!! All I want is ebay to close this guys account down for many orders of fraud and removed my feedback I have been with ebay over 15 years and I have sold over ******* plus items. I cant get any where with ebay. I would like this to be taken care of. ****** will call me back after ebay telling me ***** hours a week later nobody calls me back. Terrible service I need this to be taken care of asap!
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.